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Service Line Operations Specialist - R00017502

Full Time
On-Site

Los Gatos, CA, USA

Posted 30+ days ago

Job Description

  • Strategic Support: Assist the HVI SL Executive Director in executing strategic growth initiatives and strengthening physician relationships; coordination, outreach, planning, reporting and data analytics related to growth targets and tactics.

  • Office Management: Oversee HVI office operations, administrative support for management, staff, and physicians, including assisting in budget management.

  • Event Coordination: Lead the planning and coordination of internal and external educational events, community education programs, physician outreach, and marketing events. Collaborate with the Marketing team to develop and distribute event materials and press releases.

  • Physician Support: Physician coordination, outreach and support. Work closely with HVI physician leaders to produce and electronically post on-call service schedules. Assist with credentialing and onboarding efforts in coordination with the Medical Staff office.

 

Qualifications

  • High school diploma required; undergraduate degree preferred.

  • Over five years of experience in coordination, including office operations, customer/patient services, and/or administration.

  • Preferred: Prior supervisory or training experience.

  • Preferred: Experience in event planning and coordination.

  • Strong organizational and project management skills.

  • Excellent verbal and written communication, interpersonal, and organizational skills.

  • Proficiency in Excel, Word, PowerPoint, and Outlook.

  • Ability to work independently, interact effectively with all levels of employees, collaborate across departments, and manage multiple tasks to meet deadlines.

  • Capability to train and educate staff on new information.

  • High attention to detail in all responsibilities.

  • Flexibility to work extra hours as needed.

 

License/Certification/Registration Requirements

n/a

 

Ages of Patients Served

This position may communicate with adult, geriatric and adolescent patients in a clerical or customer service capacity.

 

Salary Range:

$37.58 - $56.37 USD Hourly